We collaborated with Thoughtware Worldwide to study objectively the breadth and depth of productivity improvement our products bring to our customers. Their report, available in compressed form here, and in its full length here, details how the results were achieved.
Here's an excerpt from the press release:
"What began as an initiative to migrate from microfiche to a digital archiving solution has become the foundation for widespread process improvements and millions of dollars in cost savings annually at over 120 departments at the University of Miami," said Jim Balter, Senior Business Systems Analyst. "For over ten years, RSD has helped us reduce operating costs for antiquated systems, repurpose physical office space for more strategic university uses, reduce paper consumption by 90%, and permanently improve productivity by eliminating time lost associated with physical archive document retrieval."